{"id":740,"date":"2023-08-14T22:12:43","date_gmt":"2023-08-14T19:12:43","guid":{"rendered":"http:\/\/gkk.ee\/new\/?page_id=740"},"modified":"2023-08-14T22:12:43","modified_gmt":"2023-08-14T19:12:43","slug":"kaebused","status":"publish","type":"page","link":"https:\/\/gkk.ee\/et\/kaebused\/","title":{"rendered":"Kaebused"},"content":{"rendered":"

\"\"<\/a><\/p>\n

Kaebuste k\u00e4sitlemise protseduurid<\/strong><\/span><\/p>\n\n\n\n
K\u00e4sitlemisele kuuluvad ainult kirjalikult esitatud kaebused:<\/strong><\/span><\/p>\n

Kaebuste registeerimine zurnaalis. Registreerimisel m\u00e4rgitakse kaebuse laekumise kuup\u00e4ev, kaebaja nimi, l\u00fchike sisu kokkuv\u00f5te, kaebuse lahendamiseks m\u00e4\u00e4ratud isik, otsus ja vastuse kuup\u00e4ev.<\/span><\/p>\n

Kaebuse edastamine GKK O\u00dc juhtkonnale.<\/span><\/p>\n

GKK O\u00dc juht m\u00e4\u00e4rab oma k\u00e4skkirjaga erapooletu isiku, kes viib l\u00e4bi kaebuse uurimise.<\/span><\/p>\n

Kuulatakse \u00e4ra osapoolte arvamused<\/span><\/p>\n

Kogutakse lisainformatsiooni<\/span><\/p>\n

Kaebust lahendav erapooletu isik teeb dokumentide p\u00f5hjal otsuse, millise kinnitab GKK O\u00dc juhtkond.<\/span><\/p>\n

Kaebuse lahendamise otsus registreeritakse zurnaalis ja teatatakse kaebajale kirjalikult t\u00e4hitud postiga.<\/span><\/p>\n

Juhul, kui kaebus on esitatud GKK O\u00dc poolt sertifitseeritud isiku osas, saadetakse see kaebus ka isikule, kelle osas kabus on esitatud.<\/span><\/p>\n

Juhul, kui kaebus on p\u00f5hjendatud, teeb GKK O\u00dc juhtkond p\u00f5hjalikku uuringu tekkinud p\u00f5hjustest ja vajadusel rakendab asjakohaseid parandusi ja korrigeerivaid tegevusi puuduste k\u00f5rvaldamiseks.<\/span><\/p>\n

Kaebuse lahendamise t\u00e4htaeg on 20 p\u00e4eva alates kaebuse laekumisest.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

Kaebuste k\u00e4sitlemise protseduurid K\u00e4sitlemisele kuuluvad ainult kirjalikult esitatud kaebused: Kaebuste registeerimine zurnaalis. Registreerimisel m\u00e4rgitakse kaebuse laekumise kuup\u00e4ev, kaebaja nimi, l\u00fchike sisu kokkuv\u00f5te, kaebuse lahendamiseks m\u00e4\u00e4ratud isik, otsus ja vastuse kuup\u00e4ev. Kaebuse edastamine GKK O\u00dc...<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-740","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/P8QdIl-bW","jetpack-related-posts":[],"jetpack_sharing_enabled":false,"_links":{"self":[{"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/pages\/740","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/comments?post=740"}],"version-history":[{"count":8,"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/pages\/740\/revisions"}],"predecessor-version":[{"id":3542,"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/pages\/740\/revisions\/3542"}],"wp:attachment":[{"href":"https:\/\/gkk.ee\/et\/wp-json\/wp\/v2\/media?parent=740"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}